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1.Are you factory or trading company? We are Alibaba certified manufacturer of Backpacks, located in Hangzhou city, which is near Shanghai. Welcome to visit us.
2.What is your company advantage over others? We are good at taking small quantity orders from 50-500pcs in high quality requests. If you need high quality but complicated workmanship backpacks, I am sure we are your best option.
3.What’s the delivery time? Normally it takes 45 days for production.
4.What is the payment terms? 30% TT in advance, 70%TT before shipment.
AKmax designs and manufactures packs for the job that needs to get done, supporting customers who rely on our packs to get home at the end of the day. We will happily offer replacement for issues with materials or craftsmanship by a manufacturer replace for a 6 months period from the date of purchase no charge.
PROCEDURE:
1.Please submit your claim with photos (something broken or missing) and order number via ALBABA message.
2.Once AKmax receives your message, we evaluate for issues within 1-3 working days. Any issues are fixed at no cost to you and shipping is covered by AKmax.
3.After evaluate, we will contact you for your address, phone number, and re-send for you.
4.Once confirming the receipt information, the new tracking number will be notified through ALBABA message within 2 working days.
